Privacy Policy for TileDecor Inc

Effective Date: 7/25/2025
TileDecor Inc (“TileDecor,” “we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you interact with our website https://tiledecorinc.com or use our services.
By accessing our site or engaging with us, you agree to the practices outlined in this policy.

We collect both personal and technical information to operate efficiently and provide you with high-quality service. The types of information we collect fall into two categories:

Information You Provide Voluntarily:

We collect the personal information you choose to share with us when:

• Filling out contact forms
• Requesting estimates or consultations
• Communicating with our team directly via email or phone

This information may include:

• Full name – to personalize our communications and identify you
• Email address – to send updates, appointment confirmations, and relevant service information
• Phone number – to communicate promptly regarding your service request
• Residential or project address – necessary for service location purposes
• Other voluntarily provided details – such as specific tile preferences, project notes, or scheduling details

Information Collected Automatically:

When you visit our website, we use tools like Google Analytics and Google Search Console to gather non-identifying technical data. This helps us monitor website performance and improve user experience. Automatically collected information may include:

• IP address – to understand regional usage trends
• Browser type and version – for site compatibility and optimization
• Device information – to enhance usability across devices
• Referring URLs – to analyze how users discover our site
• Pages visited and time on site – to identify which content is most useful

This data is aggregated and does not directly identify individual users.

We use the information we collect to serve you better and enhance your experience with TileDecor. This includes:

• Providing Services: Information is used to respond to inquiries, give estimates, schedule appointments, and complete tile installation or renovation services.
• Customer Support: We use your details to address any questions, issues, or feedback you may have.
• Internal Record-Keeping: Your data is stored securely and used to manage business operations, job scheduling, and customer relationship management.
• Improving Website and Services: Analyzing usage data allows us to improve the design, speed, and usability of our website.
• Legal Compliance: In certain cases, we may use your data to comply with applicable laws, regulations, or enforce our terms of service.

We ensure that your information is used only in ways that are relevant, proportionate, and aligned with your expectations.

Tile Decor Inc may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
• Additional Disclosures:: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• You will receive project‑related SMS text messages from Tile Decor Inc. only if you have opted in. Message and data rates may apply. Message frequency varies. You can reply STOP at any time to cancel messaging, or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Your SMS data and origination information will not be shared with any third party, except our texting provider solely to deliver messages.  

We use cookies and similar technologies to understand user behavior and improve our website’s functionality. Cookies are small files stored on your browser that help recognize repeat visitors and enhance your interaction with the site.

These tools help us:

• Track how visitors navigate the site
• Identify the most visited pages
• Improve content layout and user flow
• Tailor the website experience to your device type

We use Google Analytics to collect aggregate data that helps us identify user trends and areas for improvement.

You have full control over cookies and can adjust your browser settings to block or delete them if desired. However, doing so may impact your website experience.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Delivering services
• Maintaining business records
• Meeting legal, tax, or regulatory requirements

Once the data is no longer needed, we securely delete or anonymize it so it can no longer be associated with you.

For example, if you contact us for a quote but don’t proceed with our services, we may retain your information for a limited period in case of follow-up, after which it is safely removed.

We take your data security seriously. TileDecor implements a range of administrative, technical, and physical security measures to protect your personal data from unauthorized access, misuse, alteration, or loss.

Our practices include:

• Secure servers and firewalls
• Data encryption for sensitive information
• Access controls and password protection for internal systems
• Regular software updates and monitoring

While we strive to ensure the highest level of protection, no online system is ever completely immune to threats. We encourage you to be cautious with the information you share online.

Depending on your jurisdiction, you may have specific legal rights regarding your personal data. These may include:

• Access – Request a copy of the data we hold about you
• Correction – Ask us to correct inaccurate or incomplete data
• Deletion – Request the removal of your personal data
• Objection – Object to certain uses of your data, such as for analytics
• Withdraw Consent – Revoke consent for future processing of your data

To exercise these rights, please email us at . We will respond to your request in accordance with applicable laws and within a reasonable timeframe.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

If we discover that we have inadvertently collected information from a child, we will promptly delete it. If you believe a child has provided us with information, please contact us immediately.

We may revise this Privacy Policy from time to time to reflect changes in laws, technology, or our business practices. When we do, we will:

• Post the updated policy on our website
• Update the “Effective Date” at the top of this document

We encourage you to review this page periodically to stay informed of how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us using the information below:

TileDecor Inc

Elk Grove Village, Illinois, United States

Email:

Phone: (847) 565-8686

Website: https://tiledecorinc.com